Playbooks

Every playbooks playbook we have published for restaurant operators, newest first. These are written for the person who actually has to run the shift: the owner covering the phone during a rush, the general manager chasing a no-show table, the marketing lead trying to turn a busy Saturday into a Tuesday regular. Each one names the workflow, the timing and the guest message, so you can build it yourself in GoHighLevel or recognise it when the snapshot installs it for you.

Prefer to see the whole library? The full blog index lists every category, and the authors page shows who writes which corner of it. Anything touching guest SMS should be read alongside ourTCPA and A2P 10DLC guide.

• July 27, 2026

  Restaurant SMS Marketing: The Complete 2026 Playbook

  Restaurant SMS marketing is the fastest way to fill tables with guests you already have. Here's the data, the 7 campaigns that work, and the compliance rules.

• July 22, 2026

  Online Reservation System for Restaurants: Take Direct Bookings and Cut Per-Cover Fees

  Take direct online reservations on your own site, cut per-cover booking fees, and kill no-shows with automated SMS reminders. The restaurant booking playbook.

• July 13, 2026

  Restaurant Gift Card Marketing: The 2026 Playbook to Sell More Cards and Turn Them Into Repeat Covers

  Gift cards are a top-requested holiday gift and a first visit for many recipients. The automation playbook to sell more cards and turn them into repeat covers.

• July 10, 2026

  Missed-Call Text-Back for Restaurants: Turn Every Unanswered Call Into a Booked Table

  Restaurants miss a lot of calls during service and most callers never ring back. Missed-call text-back replies in seconds and turns the call into a booking.

• May 6, 2026

  The No-Show Recovery Playbook for Restaurants

  Exact SMS sequences, deposit-hold logic, and the 12-minute table-reclaim flow that turns no-shows from lost revenue into refilled covers.

• May 4, 2026

  5 Restaurant Automations That Pay for Themselves in 30 Days

  The five GoHighLevel automations restaurants should install first — ranked by speed-to-ROI, with the exact triggers, timing, and SMS copy we use.